Your Vacuum Cleaner’s Brush Is Not Spinning Or Moving

Is your vacuum cleaner not working properly? Has it not been picking up as well as normal recently? The problem could be coming from either its turbo brush head or, if it has one, its electric power brush head. Here we explain the possible reasons for this malfunction.

THE POTENTIAL CAUSES FOR THIS FAULT:

WARNING
Before you do anything to your appliance, make sure you disconnect it from the power supply.
There is a risk of electric shock.

The turbo brush is broken

The turbo brush is broken The turbo brush head, by contrast to your vacuum cleaner's standard head, is fitted with two additional rollers equipped with little brushes that dislodge and pull up hair, fibres and small pieces of dirt and debris from the floor. Some brush heads are fitted with a small drive belt that connects to the wheels. If this belt breaks, the roller won't be able to turn and will no longer do its job. If this happens, you will need to replace the turbo brush head.

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The electric power brush head is defective

The electric power brush head is defective Electric power brush heads, by contrast to standard turbo brushes, are equipped with a small electric motor that drives a roller by means of a belt. If this belt breaks, the brush will no longer be able to rotate. Caution: electric power brush heads often run off either a 12 or 24 volt battery, with some running off 220 volts. Check the power cord that supplies the brush head to ensure it isn't damaged in any way. If the electric power brush head is faulty or defective, you will need to replace it.

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The motor has jammed

The motor has jammed The motor in the electric power brush head on your vacuum cleaner drives the roller by means of a belt. This motor can get jammed up with hair or other fibres. When this happens, it may end up heating up, causing it to eventually stop operating.

The battery is no longer holding its charge

The battery is no longer holding its charge Increasing numbers of electric power brush heads are now being fitted with integrated batteries. Over time, this battery can lose its ability to hold its charge. If you've checked your charger and are still finding that your battery won't hold its charge, it will probably need to be replaced.

The suction hose has a hole in it

The suction hose has a hole in it Attached to the extension tube to which your vacuum cleaner's power brush fits is a flexible hose. This hose forms a moveable joint between the extension tube and the vacuum cleaner body. With use, it can end up splitting or breaking. If this is the case, you will need to replace it.

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Codes APE/NAF éligibles
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