My Kenwood Cooking Chef food processor is displaying an E10 error code
It smells scorched! Your Kenwood Cooking Chef food processor is flashing up an E10... This breakdown code is telling you it's a motor malfunction. If you want to find out for sure, follow our troubleshooting guide that will tell you everything you need to check.
THE POTENTIAL CAUSES FOR THIS FAULT:
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The food processor's bowl is too full or overloaded
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The ventilation grille is clogged
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The motor is struggling
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The main circuit board (PCB) is defective
WARNING
Before carrying out any work on your appliance, be absolutely sure that you first completely disconnect it from the mains electricity supply.
Risk of electric shock.
Wear protective gloves if you need to disassemble the appliance
Risk of cuts and abrasions.
The food processor's bowl is too full or overloaded
When you use your food processor's kneading function, check that the bowl isn't overfilled or that the dough doesn't look too thick. This is because in both these cases, you're overworking the motor. To avoid this issue, always comply with the maximum capacities listed in your instruction manual. If you see that the motor is still struggling with the kneading function, take out half the dough then knead each half separately. Also, as recommended by the manufacturer, do not use the turbo option when the bowl is more than 1 litre full. If your food processor is stuck and is displaying an E10 code, try unplugging your appliance for half an hour until the motor cools down fully then plug the processor back in to check that everything is back to normal. Unfortunately, if the error code keeps showing when you select a programme, you need to keep investigating.
The ventilation grille is clogged
When you use the kneading function, your Kenwood food processor's motor works particularly hard. So it's normal for it to heat up and it usually triggers the fan which will cool it down to prevent overheating. However, if the fan's not working properly, especially if the ventilation grille is blocked (dust, anything placed too close to the fan), the motor may overheat until it flashes up an E10 error then stops. In that case, clean the ventilation grille and make sure you move the food processor at least 10 cm away from the walls and furniture. You mustn't place it under an overhanging cupboard or in a niche that is too cramped. If the fan is broken down, you need to replace it.
The motor is struggling
If the food processor's motor has overheated, it might be because it is damaged. You should therefore test it to find out if you should replace it. In fact, when the food processor's motor overheats, especially in the preceding circumstances, it's because it's being asked to go beyond what it can handle. As a result, you will notice that the rotation speed decreases and sometimes the fan stops ventilating the motor as well which can cause a burning smell. If, after the motor cools down completely, the overheating problem continues and the error code still shows, you have to take the device apart to check the motor.
The main circuit board (PCB) is defective
Like any home appliance, the circuit board (PCB) works like the device's brain because this is what controls the multifunction food processor's various programmes, including heating, rotation speed, the timer, etc. If any of the electronic components on the PCB for the motor is damaged or burned out, the circuit board will no longer work. You can visually check the electronic module to see whether you need to replace any of the components.